We’ve seen firms with IT teams focusing on the “Digital Adoption Platform Microsoft” during the last few months. The one thing we hear over and over is how difficult it is to get users to accept new software. Even when it will help them be more productive in the long run. A digital adoption platform, or DAP, should make it easy for employees to use Microsoft 365 tools and products. The right platform will help organizations increase productivity by reducing the need for training and support. It will also provide a single point of access to all the resources an employee needs to be successful with Microsoft 365. Here are the main things to look for in a digital adoption platform for Microsoft.
Ease of Use
The DAP should be easy to use for both IT administrators and end users. The platform should have a user-friendly interface that is accessible from any device. It should also be customizable to meet the specific needs of your organization. The notable advantages of DAP are mentioned below.
- There is no need for video tutorials, ppts, or pdfs
- Classroom instruction is not necessary
- App assistance
- Task completion time decreases
- No-hassle learning
- The freedom to experiment with all features
Your team members will utilize a digital adoption platform more frequently if it is user-friendly and has an easy integration process. They will regard it as a beneficial tool to assist them in completing their objectives. Additionally, they can devote more time to it, especially if it can readily transfer to any of their devices, such as a smartphone or a laptop.
This combination of simplicity and efficiency is one method for increasing digital adoption in your workforce. The more sophisticated the software, the more difficult it is to understand.
Most people forget what they learned within a few weeks, or even days, of training. Reinforcement is crucial to ensure that they maintain their newly acquired skills or knowledge. It is where tool education comes in. Do not confuse tool training with the learning courses provided to your employees on day one.
Unlike learning courses or classes, the employee does not have to stop working toe-by-toe-read specific material. Instead, the tool training by the digital adoption platform is an integrated element of the program or software. The user can access it at any time to ask a query or clarify a procedure without interrupting his current job. The software is handy since it can quickly apply what they’ve learned to the task at hand.
Comprehensive Coverage and Training Customization
The DAP should provide comprehensive coverage of all Microsoft 365 tools and products. It should include step-by-step guides, how-to videos, and FAQs. The platform should also offer 24/7 support so that you can get help when you need it.
It is the treasure trove that is seldom seen in any in-app training. Training courses and other learning resources are frequently etched in stone or programmed to perform in a specific way. A good digital adoption platform, on the other hand, will adapt to your needs. Learning is not a static field—with time, you will be able to identify the most convincing information or exact instruments that might improve the abilities of your people.
A cutting-edge digital adoption platform can tailor your training content to your specific company requirements. It might help them focus on the precise talents they need to improve. At the same time, it contains a variety of forms and other resources that will keep you from starting from scratch. You don’t have to start from scratch. Instead, you can utilize these templates to generate your own material tailored to your workforce’s needs.
Integration with Existing Systems
The DAP should be able to integrate with your organization’s existing systems, such as Active Directory, SharePoint, and Exchange. It will ensure that you can use the DAP to its full potential and that your employees can use Microsoft 365 tools and products without disruptions.
When the workforce is dispersed over multiple sites, training, and learning in all forms can be more difficult. That is the actual situation in most businesses today when employees must work from home to protect themselves from the coronavirus. Consider each employee who must learn a new piece of software or solution. When things inevitably slow down or the employee requires assistance, the IT officer who usually steps in may not be accessible since he lives a thousand miles away.
In such circumstances, the employee struggling with the new software might use the digital adoption system to get back on schedule.
Communication Tools That Aid in the Formation of Teams
Through its cutting-edge communication tools, a cutting-edge digital adoption platform can assist your business in creating its own teams. Companies occasionally find themselves in the position of starting from scratch when forming committees or groups for training. Using communications technologies, it is possible to group new students into batches that are later transferred to teams of “graduates” who are proficient in the use of the software.
These team members can continue to work at the same speed while you modify their training material over the next months. Additionally, you may create mentoring programs for your bright prospects that are tailored to their requirements and protected by security measures that no other team member can penetrate. The communication tools can notify members and/or leaders about the upcoming class or training if they need to update their abilities.
These messages can also be categorized by the teams’ geographical locations, talent and knowledge levels, or any other criteria you specify.
A digital adoption platform can help your organization increase productivity by reducing the need for training and support. When choosing a DAP for your organization, look for one that is easy to use, provides comprehensive coverage, and integrates with your existing systems. By doing this, you’ll be sure to choose a platform that will meet the specific needs of your organization and help you get the most out of Microsoft 365 tools and products.